Please Note: Any order received after 16:30pm will be processed the next working day and any orders received between 12:30pm on a Friday and 8:30am on a Monday will be processed on Monday morning. Orders placed during bank holidays and company shutdown period will be processed the following working day. [All times detailed are GMT]
Delivery Charges
For orders more than £250 nett, and subject to standard delivery, carriage will be free of charge. For orders less than £250 nett, and subject to standard delivery, there will be a charge dependant on the gross weight of the full order.
Please Note: We reserve the right to make a failed delivery charge if our courier if you are unable to accept initial delivery and any following attempts.
Lead-Times
Upon ordering, you will receive an order acknowledgement from a member of our team complete with the estimated timeframe for delivery. Orders will be processed within 24 hours of placement (except when placed during the weekend). Whilst we make every effort to ensure orders are delivered within the timeframe specified, we cannot guarantee availability from the manufacturer.
Special Deliveries
Wherever possible, orders are booked on a next day delivery service. Timed deliveries can be arranged at an additional cost, please speak to a member of our team to confirm costs and arrange delivery.
Plain Delivery Service
To reduce delivery times and costs we are able to arrange delivery direct to your customer under plain wrap or with your own delivery note with no identifiable markings. This service can be easily requested at order stage, in the special notes box.
Collections
If you would prefer to arrange collection of your items by courier this can be arranged. A member of our team will notify you once items are ready for collection and advise shipment weight and dimensions. PLEASE NOTE ALL COLLECTIONS MUST BE AGREED UPON & ARRANGED PRIOR TO PICKUP.